Sales and profit

How your profit on each sale is calculatedSee how ProfitClerk turns an eBay sale into profit: what the buyer paid, less eBay fees, postage label, packaging, item cost, return postage and refunds. The order page and its profit breakdown explainedA tour of an order's page in ProfitClerk: headline profit, ROI and margin, the finance breakdown, confidence tags, label costs, returns and eBay's entries. Average cost vs FIFO for your eBay profitProfitClerk works out every sale's item cost two ways, average cost and FIFO. Learn how each works, how they differ and where to switch between them. Cost confidence: confirmed, estimated and missingEvery cost on a sale is tagged confirmed, estimated or missing. See what each tag means, how it affects your profit figures and how to firm costs up. Sales with no item cost and how to fix themA sale shows No item cost when ProfitClerk cannot find what the item cost you. Find these sales, add the cost one by one or in bulk, and stop it happening. How refunds and returns affect your profitHow ProfitClerk handles full and partial eBay refunds, items sent back, return postage and restocking, and what each one does to the profit of the sale. Returns from eBay and your return rateSee every eBay return in ProfitClerk: what eBay waits for from you, items back to record, your return rate and why buyers return each product. Cancelled eBay orders and your profitWhen an eBay order is cancelled, ProfitClerk records it as fully refunded. See how to put the stock back and clear postage so the sale nets to zero. Margin, ROI and days to sell explainedWhat profit margin, ROI and days to sell mean in ProfitClerk, how each is worked out from your eBay sales, and where to see them for an order or a product. Find any sale with search and filtersFind any eBay sale in ProfitClerk: search by SKU, product, order number or buyer, and filter by date, status, cost confidence, account or missing item cost. Multi-quantity and multi-item eBay ordersHow ProfitClerk records an eBay order for several units of one item, or several different items bought together, and how fees, postage and refunds are split. When eBay fees and profit figures become finalNew sales arrive within minutes, eBay's fees follow from its finance data, and refunds or credits can change a sale later. Here is the timing in ProfitClerk.