Connecting eBay

Connect your eBay accountLink your eBay seller account to ProfitClerk in a minute: sign in on eBay's own page, allow read-only access, and your orders, fees and refunds start coming in. Connect more than one eBay accountConnect several eBay seller accounts to one ProfitClerk workspace, name them, choose the active one, and see their sales together or one account at a time. Which eBay sites and countries are supportedProfitClerk reads orders from your eBay seller account on every eBay site you sell on, from eBay UK and US to Germany and Australia, and groups sales by site. How syncing with eBay worksProfitClerk checks eBay every 15 minutes for new and changed orders, fees and refunds. See what each sync brings in and when to use the Sync now button. The two-year eBay history importHow the two-year import works: which plans include it, how to start it, what it reads from eBay month by month, how long it takes and what to do if it stops. eBay permissions and securityProfitClerk connects to eBay with read-only access: it reads orders, fees and listings, keeps its eBay keys encrypted, and can never change your listings. Reconnect eBay when sync stops workingeBay sales stopped coming in, or you got a sync problem email? Here is how to see what went wrong and reconnect your eBay account so everything catches up. Disconnect an eBay accountRemove an eBay account from ProfitClerk in Settings or the app. Its past orders and profit stay in your reports; new orders stop coming in until you reconnect. Re-import missed eBay ordersSome eBay orders never arrived? Re-import missed orders asks eBay again for every order created in the last few days, so any gap in your sales is filled. When eBay syncing is paused by your planWhy ProfitClerk stops bringing in new eBay orders when your plan's monthly order limit is reached or your plan ends, and how to get syncing going again.