Plans and billing
Choosing a plan, paying, changing or cancelling, and what happens without one.
Plans and what each one includesCompare ProfitClerk plans by eBay accounts, orders a month, SKUs, team seats and the two-year history import, and see how much of your plan you have used.
Try it first: the one-time passThe pass lets you try ProfitClerk for a set number of days. You pay once, it never renews, and each workspace and eBay account can use it once.
Buying a plan on the websiteBuy a monthly or yearly ProfitClerk plan on the website: pick a plan, add a discount code if you have one, agree to the terms and pay by card at checkout.
Buying a plan in the app (App Store or Google Play)Buy a ProfitClerk plan in the iPhone or Android app with your App Store or Google Play account, restore a purchase on a new phone, and see where it is managed.
Changing your plan (upgrade, downgrade, monthly or yearly)Move to a bigger or smaller ProfitClerk plan, or switch between monthly and yearly billing, on the website or in the App Store or Google Play where you bought it.
Cancelling your plan and what happens nextCancel a ProfitClerk plan on the website, in the app or in the App Store or Google Play. You keep full access until the paid period ends, and your data stays.
Receipts and payment historyFind every ProfitClerk payment under Billing › Transactions, open and print a receipt for your records, and see the payments list in the app under Your plan.
Read-only mode without a planWithout an active plan your ProfitClerk workspace is read-only: every figure stays to look at, but orders stop syncing and changes need a plan. Here is what works.
What happens when you reach a plan limitWhat ProfitClerk does when you reach your plan's limit for orders a month, SKUs, team seats or eBay accounts, how you are warned, and how to carry on.
Need more eBay accounts or higher limits?If the biggest ProfitClerk plan is not enough for your eBay accounts, orders or team, send us the contact form and we will set up a plan around your business.
A plan bought in the app, website or another deviceOne ProfitClerk plan covers your workspace everywhere. Here is where to change or cancel it when you bought it on the website, in the App Store or on Google Play.
When a renewal payment failsWhat happens when a ProfitClerk renewal payment does not go through, how long you keep access, the emails you get and how to fix it before syncing pauses.
Discount codes and offersHow to use a ProfitClerk coupon code at checkout, how automatic offers work, which payments a discount covers, and what each coupon error message means.
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